加拿大
美国 
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TD无障碍服务：满足客户的需求
我们致力于及时满足残疾人士的无障碍服务需求。无论您选择通过网上银行、电话银行、ATM还是亲临分行办理理财业务，TD都致力于将提供无障碍服务作为首要任务。
TD has published an Accessibility Plan that was developed with input from people with disabilities that details how we will identify, prevent, and remove barriers to accessibility. An Executive Summary of the plan is available in American Sign Language (ASL).
How to provide Feedback about Accessibility/Disability at TD
We welcome your feedback.让我们知道我们在满足您的无障碍服务需求方面表现如何，以及您认为我们可以如何改进。
Please note, if your feedback is regarding ACCESS to TD products and/or services, including concerns with your Access Card, problems logging into EasyWeb, or access to funds, please contact: Customer.Support@td.com or 1-800-387-2828.
无障碍服务
TD致力于提供产品、服务和设施，让残疾人士有平等机会获得、使用和受益，并尊重残疾人的尊严和独立性。
备选文档格式
客户可以索取各种替代格式（包括盲文、大字体、电子文本、无障碍PDF或音频CD）的文件，例如对账单或宣传册。
如需此项服务，请致电1-800-831-1158或前往离您最近的分行。
Braille and Large Print Card Sleeves
Customers can request a card sleeve for their personal or business access cards and credit cards in which the card information is printed in either Braille or Large Print.
To request a card sleeve, you can Contact Us or visit your nearest branch.
数字服务
TD为网上和移动渠道及其新平台的开发制定了无障碍服务标准。
TD Accessibility Adapter, powered by TD Invent
TD Accessibility Adapter, powered by TD Invent, adapts sites viewed through a Chrome Browser to address individual accessibility preferences while co-existing with assistive technologies.
- Choose the features that are relevant to you
- Make content easier to understand
- Improve your ability to view page content
- Reduce or avoid fatigue and potential triggers
The tool, available in Canada and the U.S. at no cost, can be downloaded via the Chrome Web Store
银行分行
我们的所有新设分行均以无障碍服务为设计宗旨。
我们的新设分行配有：
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自动门、无障碍过道和洗手间
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ATM、保险库和服务区的轮椅通道
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尽可能为残障客户至少保留一个停车位
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此外，我们还对很多旧分行进行了翻修，以改进无障碍服务
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我们的新设分行配备平板电脑，可在分行营业时间内随时提供美国手语(ASL)实时双向视频远程口译(VRI)。
自动柜员机 (ATM)
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音频功能：
插入标准耳机即可获取英语和法语服务，您可以通过定向音频引导您完成交易 -
设计特色：
降低的屏幕和按钮，便于为乘坐轮椅的客户提供无障碍服务 -
盲文和大字体：
如要索取盲文版或大字体版的道明加拿大信托ATM介绍指南和免费耳机，请致电我们：1-800-831-1158
TD Merchant Solutions (TDMS)
To inquire about accessibility options, please reach out to our customer service at 1-800-363-1163.